Our Story
Our store was established by MCKEOWN JOANNE with a simple belief: bringing high‑quality outdoor cooking equipment to enthusiasts across the UK. We specialise in sourcing premium pizza ovens and outdoor gear that combine performance, durability, and value.
Our Mission
To deliver premium outdoor cooking equipment with zero hassle. Free delivery to all UK postcode areas. Free 30‑day returns (includes your statutory rights). Customer support responses provided within 1 business day during standard service hours. No hidden fees.
What Makes Us Different
Straight Talk: What you see is what you get. No misleading discounts, no surprise charges.
Quality You Can Trust: Every product is inspected before it ships.
Customer Support: Responses provided within 1 business day during standard service hours.
Our Brand & Products
We sell our own Ooni products. We are not affiliated with any brand unless stated on the product page. All products are sourced directly from authorised distributors.
Our Office & Returns Centre
9 Wincombe Business Pk
Shaftesbury
SP7 9QJ
United Kingdom
This is an online‑only business. Our physical address is for returns correspondence only – we do not accept walk‑in visitors or in‑person returns. Always use the prepaid return label provided.
Contact Information
Email: info@ooni.live
Phone: +44 1747 317822
Address: 9 Wincombe Business Pk, Shaftesbury, SP7 9QJ, United Kingdom
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT/BST)